Professional care, wherever you are
Aadarsh Homoeopathic Clinic offers online consultation options for patients who are unable to visit the clinic in person, subject to the doctor's professional assessment of whether teleconsultation is appropriate. Online consultations are conducted with the objective of maintaining patient privacy, clear communication, and professional standards.
Consulting from outside India
Patients consult us from India, USA, Canada, UK, Australia, Dubai and Kuwait.
Consultations are held in Indian Standard Time. The table shows the clinic's hours in your local time so you can request a slot that works; the clinic will confirm the exact time with you.
| Where you are | Clinic hours |
|---|---|
| India (IST) | 09:00 am – 01:00 pm |
| Dubai | 07:30 am – 11:30 am |
| Kuwait | 06:30 am – 10:30 am |
| London | 04:30 am – 08:30 am |
| New York / Toronto | 11:30 pm – 03:30 am (previous day) |
| Los Angeles / Vancouver | 08:30 pm – 12:30 am (previous day) |
| Sydney | 01:30 pm – 05:30 pm |
Times shown for today; daylight-saving changes are applied automatically.
How to book an online consultation
- 1
Request an appointment
Contact us through WhatsApp on +91 85113 95379, or submit an appointment request through our website.
- 2
Share basic patient information
You may be requested to provide relevant information, including:
- Full name
- Age
- Gender
- Mobile number
- Email address
- Current location
- Brief description of the health concern
The clinic may request additional information where reasonably necessary for the consultation.
- 3
Appointment confirmation
Once your appointment request is reviewed, the clinic will communicate the availability of the doctor and confirm a suitable consultation time.
An appointment is considered confirmed only after confirmation from the clinic and completion of any applicable payment requirements.
- 4
Consultation fee and payment
Where applicable, consultation fee and payment instructions will be communicated before the scheduled consultation.
Payment should be completed through the payment method communicated or authorised by the clinic.
- 5
Share relevant medical information
Before the consultation, you may be asked to share relevant information such as:
- Previous medical records
- Investigation reports
- Current or previous treatment information
- Other information reasonably required for the consultation
Please ensure that all information shared with the doctor is accurate and complete to the best of your knowledge.
- 6
Attend your scheduled consultation
The consultation may be conducted using an appropriate communication method, such as video consultation, audio consultation, or secure messaging where appropriate.
The choice of communication method will depend on clinical appropriateness and the doctor's professional judgment. Patients should ensure that they are in a reasonably private and quiet environment during the consultation.
- 7
Professional assessment
The doctor will assess the information available during the consultation.
If the information available is insufficient, or if an in-person physical examination or another form of medical assessment is considered necessary, the patient may be advised to attend an appropriate healthcare facility or schedule an in-clinic consultation.
- 8
Follow-up
Where appropriate, follow-up consultations may be recommended according to the individual circumstances of the patient.
Online consultation policy
Patient identification
To ensure appropriate and responsible consultation, patients may be required to provide sufficient identifying information before or during the consultation.
For consultations involving minors, a parent or legally authorised guardian should participate in the consultation.
Consent
By requesting or participating in an online consultation, the patient acknowledges the use of remote communication for the consultation.
Where explicit consent is required, the clinic may request the patient's consent before proceeding. Patients may ask questions about the online consultation process before providing consent.
Privacy and confidentiality
The clinic aims to maintain the confidentiality of patient information and communications through reasonable and appropriate practices.
Patients are also encouraged to participate in consultations from a private environment and avoid sharing confidential consultation details through insecure channels.
Limitations of online consultation
Online consultation has inherent limitations and may not be appropriate for every medical concern. A remote consultation cannot always replace a physical examination or in-person medical assessment.
The doctor reserves the professional discretion to recommend an in-person consultation, appropriate diagnostic evaluation, emergency care, or referral to another healthcare provider whenever considered necessary.
Emergency situations
Online consultation services are not intended for medical emergencies.
If you are experiencing a medical emergency or believe that immediate medical attention is required, please contact your local emergency service or visit the nearest appropriate emergency healthcare facility immediately.
Doctors: Dr. Chirag Shah, D.H.M.S and Dr. Nehal Shah, B.H.M.S.